Ditapis dengan
Pemasaran Produk Mandiri Tabungan Rencana (Studi pada PT. Bank Mandiri KC. Wa…
This study aims to determine : (1) To describe the development of a product in marketed marketing (2) In order to achieve the expected business goals in marketing (3)Implementation of Mandiri Savings Plan Indicators and Field Findings on Mandiri Tabungan Rencana product, This research is a survey research with a quantitative approach. The sample of this research is employees PT.Bank Mandiri (Pe…
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- PDF, 822 KB
- Judul Seri
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- No. Panggil
- 025 KEU2020 MAR p
Prosedur Penyelesaian Kredit Bermasalah pada PT. Bank X Cab. Ahmad Yani Kota …
Bank X Cabang Ahmad Yani Kota Malang is a Bank which engaged in providing loans in the form of credit that aims to help underfunded communities around Malang City. The main cause of the non-performing loans is the mistakes of the Bank that is not acurate in analyzing the background of the prospective customer, so that the purposes and the sources of credit repayments cannot be clearly recorded.…
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- PDF, 1.708 KB
- Judul Seri
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- No. Panggil
- 024 KEU2020 WID p
Upaya Meningkatkan Kualitas Pelayanan Bank dalam Mempermudah Nasabah untuk Be…
Technological advances have resulted in a shift in the frequency of the public in accessing financial services. For companies engaged in banking services, providing customer satisfaction is a main thing that should not be ignored. The improvement of service quality must be carried out by Bank X, so that customers will get satisfaction. Therefore, Bank X must have efforts to improve service qual…
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- PDF, 2.432 KB
- Judul Seri
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- No. Panggil
- 022 KEU2020 AMA u
Pelayanan Mobile Banking pada Era Covid-19 sebagai Upaya Meningkatkan Minat N…
This Final Project research is motivated by the bank as one of the financial institutions engaged in the service sector which must be able to provide the best service to be able to win the competition in this increasingly rapid situation. The bank offers a very easy and comfortable service and ensures customer satisfaction through mobile banking services. Mobile banking services have become a w…
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- ISBN/ISSN
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- Deskripsi Fisik
- PDF, 1.773 KB
- Judul Seri
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- No. Panggil
- 021 KEU2020 RAM p
Prosedur Penyampaian dan Penanganan Keluhan Nasabah Pada PT. Bank X (CD + Cetak)
Research with the title Procedure for submitting and handling customer complaints at PT. Bank X aims to find out how the procedures for submitting and handling customer complaints carried out at Bank X. Complaints are very useful for a Bank, with complaints the Bank can find out the shortcomings it has so that the Bank can fix what needs to be improved so that it is better for the future. Compl…
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- ISBN/ISSN
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- Deskripsi Fisik
- PDF, 1.697 KB
- Judul Seri
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- No. Panggil
- 020 KEU2020 MAT p
Analisis Tingkat Kesehatan Bank dengan Berdasarkan Metode Camel dan Metode RG…
This study aims to see the level of bank health at PT. Bank Rakyat Indonesia (Persero) Tbk for the period 2016-2018 which is reviewed from the CAMEL Method (Capital, Asset Quality, Management, Earning, Liquidity) and the RGEC Method (Risk Profile, Earning, and Capital). This type of research is a quantitative research with a descriptive approach with the research subject in the form of commerc…
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- ISBN/ISSN
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- Deskripsi Fisik
- PDF, 4.509 KB
- Judul Seri
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- No. Panggil
- 018 KEU2020 YUD a
Analisis Kualitas Pelayanan pada Agung Tour dan Travel (CD + Cetak)
This study aims to analyze the factors that influence customer satisfaction with Travel service users with a focus on Agung Tour and Travel, which is located in Karanganyar Village, Poncokusumo District, Malang Regency. This research was conducted using a questionnaire method to 30 respondents who used the services of Agung Tour and Travel, which were obtained using non-probability sampling tec…
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- ISBN/ISSN
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- Deskripsi Fisik
- PDF, 12.568 KB
- Judul Seri
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- No. Panggil
- 012 KEU2020 PUR a
Pengaruh E-Service Quality Terhadap Kepuasan Nasabah Pengguna Mobile Banking …
The purpose of this study was to analyze the effect of the quality of mobile banking services which consists of the dimensions of the core scale E-Service Quality (efficiency, fulfillment reability privacy, responsiveness, compensation, and contact) on customer satisfaction. The number of samples is 30 respondents. The analysis technique used in this research is simple linear regression, which …
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- ISBN/ISSN
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- Deskripsi Fisik
- PDF, 1.636 KB
- Judul Seri
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- No. Panggil
- 011 KEU2020 WAH p
Analisis Pengaruh Kinerja Keuangan Terhadap Harga Saham Perusahaan Perbankan …
This study aims to determine the effect of financial performance which is divided into 3 components of the financial ratio, namely the capital ratio, profitability, and market value of the stock prices of banking companies listed on the Indonesia Stock Exchange in the 2018-2019 period. Capital in this study was measured using the Capital Adequancy Ratio ( CAR), Profiability is measured usin…
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- ISBN/ISSN
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- Deskripsi Fisik
- PDF, 886 KB
- Judul Seri
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- No. Panggil
- 010 KEU2020 RAH a
Pengaruh Dana Pihak Ketiga dan BI Rate Terhadap Penyaluran Kredit Bank Umum T…
A bank is a financial institution that functions an intermediary instution that collects funds from the public (parties with excess funds) and distributes them in the form of credit (parties who need funds). This research was conducted to determine the effect of third party funds and the bi rate lending to commercial banks for the 2015-2019 period. The data used in this study are secondary dat…
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- PDF, 1.765 KB
- Judul Seri
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- No. Panggil
- 002 KEU2020 LEG p
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah