This study aims to examine the effect of room sanitation and service quality on guest satisfaction at the time of covid -19 at the Gets hotel. The research location is on Jl. Brigjen Slemt Riyadi No. 38 oro-oro dowo Malang.The research sample is guests who stay overnight and are willing to be interviewed or fill out a questionnaire. The number of samples taken during the study period was 89 res…
Developing Kelurahan Dadaprejo as a tourist destination is one of the regional government’s focuses in 2019. However, until 2020, tourism activities in Kelurahan Dadaprejo are still seems weak. This study aims to determine the impacts of tourism facilities and community readiness on the development of orchid agritourism in Kelurahan Dadaprejo, Kota Batu, by using descriptive analysis methods …
Research with the title Procedure for submitting and handling customer complaints at PT. Bank X aims to find out how the procedures for submitting and handling customer complaints carried out at Bank X. Complaints are very useful for a Bank, with complaints the Bank can find out the shortcomings it has so that the Bank can fix what needs to be improved so that it is better for the future. Compl…
Kota Batu is a city located in the East Java Province in Indonesia, which was visited by around 5.5 million tourists in 2018. The City is also one of the most famous tourist spots with several different attractions in the tourism sector. In this final report the focus is on Kelurahan Dadaprejo, a village located in Kota Batu, an area in which many people cultivate orchids for earning extra mone…
Perilaku konsumtif merupakan keinginan membeli yang terus meningkat untuk mendapatkan kepuasan dalam hal kepemilikan barang dan jasa tanpa memperdulikan kegunaan, hanya berdasarkan keinginan untuk membeli yang lebih baru, lebih banyak dan lebih bagus dengan tujuan untuk menunjukkan status, prestige, kekayaan, keistimewaan dan sesuatu yang mencolok. Perilaku konsumtif begitu dominan terjadi di k…