Pengaruh Harga Electronic Service Quality dan Custumer Orientation Terhadap K…

Penelitian ini bertujuan unutuk menegtahui pengaruh antara harga (X1),electronic service quality(X2), dan costumer erientation(X3), terhadap kepuasan pelanggan PT Gojek Inodensia cabang kota Malang kategori gorid dengan di batasi pada bidang manejemn pemasaran, Variabel dalam penelitian bebas dalam penelitian ini adalah harga(x1) electronic serviece quality(x2) dan custumer orientation(x3) dan…

Standar Layanan Coustomer Service dan Teller pada Bank BRI Cabang Ende (CD + …

Hal ini bertujuan untuk mendukung peran mereka dalam meningkatkan pelayanan dan kualitas Bank BRI. Dalam melaksanakan tugasnya, CS dan Teller telah berperan secara baik dan memberikan bukti kontribusinya terhadap perusahaan. Hasil ini diperoleh dari penilaian langsung yang dilakukan oleh petugas QA untuk memastikan kesesuaian pelayanan dengan pedoman pelayanan yang diberikan oleh Bank BRI. …

Konsumen dan Pelayanan Prima

Edisi

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ISBN/ISSN

978-602-7869-31-8

Deskripsi Fisik

ix, 174 hal.: ilus.; 24 cm.

Judul Seri

-

No. Panggil

658.812 DAR k

The Influence of Public Service Quality to Customer Satisfaction at The Depar…

Public service is one embodiment of function in the state government employee as a public servant, public service is intended for the welfare of the community or citizens. Public service is professional, that means public service that is characterized by accountability and responsibilities of service providers (government officials). The purpose of this final report is to provide information t…

Pengembangan nilai pelanggan untuk mempertahankan pelanggan

Edisi

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ISBN/ISSN

979-3220-01-5

Deskripsi Fisik

63 hal. ; 21 cm.

Judul Seri

-

No. Panggil

658.812 AST p

Pengaruh Kepercayaan dan E-Service Quality Terhadap Kepuasan Pelanggan Tokope…

Edisi

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ISBN/ISSN

-

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

029 MJN2018 RAH p

Implementation of E-KTP Services Policy in Sub-District Lowokwaru Malang (CD …

Public service is one of the important tasks that cannot be ignored by the local government, because if the service component stagnates, it is almost certain that all factors will have a bottleneck, therefore there needs to be good planning and even needs to be formulated by the central government in the local government. the e-KTP program pilot project Lowokwaru sub-district has not been runni…

Quantity Food Production,Planning and Manangement

Edisi

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ISBN/ISSN

0-442-2574-7

Deskripsi Fisik

ux,589 hal.;ill.;27 cm

Judul Seri

-

No. Panggil

654.64 795 KNI q

Pelayanan publik pada sektor pertanian di Kabupaten Probolinggo (kajian formu…

Probolinggo agricultural potential in the fileld of food crops mainly rice productivity is considerably higher than other food crops such as maize, peanuts and soybeans. But in reality the potential is not accompanied with excellent service to farmers by the agriculture ministry officials, this is evidenced by the many complaints from farmers ranging from feritilizess, availability of seeds, ir…

Pengaruh kualitas pelayanan publik terhadap kepuasan masyarakat di Kantor kel…

A test to the resutled regression model using F test, based where on the basis of analysis result, the F countvalue:24,064 and F table value : 2,233 so the F count > F table with probaitity 0,0000 less than A,05. This shows that customer satisfaction variety can explained by variables of sevice quality, so that double linier regression model is accurate. From the hypothesis result II, it ca…