Public service is one embodiment of function in the state government employee as a public servant, public service is intended for the welfare of the community or citizens. Public service is professional, that means public service that is characterized by accountability and responsibilities of service providers (government officials). The purpose of this final report is to provide information t…
Public service is one of the important tasks that cannot be ignored by the local government, because if the service component stagnates, it is almost certain that all factors will have a bottleneck, therefore there needs to be good planning and even needs to be formulated by the central government in the local government. the e-KTP program pilot project Lowokwaru sub-district has not been runni…
Probolinggo agricultural potential in the fileld of food crops mainly rice productivity is considerably higher than other food crops such as maize, peanuts and soybeans. But in reality the potential is not accompanied with excellent service to farmers by the agriculture ministry officials, this is evidenced by the many complaints from farmers ranging from feritilizess, availability of seeds, ir…
A test to the resutled regression model using F test, based where on the basis of analysis result, the F countvalue:24,064 and F table value : 2,233 so the F count > F table with probaitity 0,0000 less than A,05. This shows that customer satisfaction variety can explained by variables of sevice quality, so that double linier regression model is accurate. From the hypothesis result II, it ca…
Tujuan dari penelitian ini adalah untuk mengetahui pengaruh pertemuan pelayanan terhadap kepuasan pelanggan (studi tentang nasabah asuransi jiwa Central Asia Raya Malang dengan penelitian tahun 2016). Latar belakang permasalahan dalam penelitian ini adalah kontak antara pembeli dan penjual dapat mempengaruhi persepsi keseluruhan kualitas layanan. Sesuai atau tidaknya harapan pelanggan pada saat…
Key Words: Providing Role, Tour Guide, Sunrise Holiday Tour and Travel Service. On the Job Training Program is a requirement program for 6th students which held by D-III English Program to train students’ skill before they enter in a field of working world. By doing this program, students will achieve a lot of knowledge, experience and skill from the OJT place. During the training the w…