Strategy of front office in giving satisfaction to the guest in Tugu Hotel Ma…

From the OJT program the writer can write her final report for fulfillment her study in D3 English Program. The OJT which is take in Tugu Hotel Malang is replaced her as the front officer. During her OJT, the writer felt that this program is required to the students to proved themselves in real work. During the OJT the writer could write her title’s final report by many analyzes in her dai…

The role of english for staff of food and beverage at royal orchids garden Ho…

The education institution such as D.III English program needs to make changes immediately to fulfill the requirement and claim of the market is in order to prepare the global human resource. As the one of student of D.III English program university merdeka malang, Andi realized that the knowledge will be useless without having practiced it. English student should be able to apply English by eit…

Profesionalism of room attendant in house keeping departement at fina golf an…

Recently, hotel becomes an important part in human’s live. Many people start using hotel to carry out their business. However, this condition must be carefully made use by all hotel in Indonesia. They must raise their value by showing their best in service and products. Besides, professionalism is also required to give best service to their guest. According to the writer’s opinion, profes…

The art of giving service as a waiter in royal orchids garden hotel (CD)

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ISBN/ISSN

-

Deskripsi Fisik

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Judul Seri

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No. Panggil

017 ENG2005 PUT a

The roles, responsibilities and handicap of front office in Tugu Hotel Malang…

The writer has given the title “The Roles, Responsibilities and Handicap of Front Office in Tugu Hotel, Malang” because of some reasons. First, the writer wants to give information to the reader to increase their knowledge about Hotel Secondly, the writer realizes the importance of Front Office Department in a Hotel. The writer herself chose Tugu Hotel located in Malang as her On the Job Tr…

Good services is key to Taman Dayu Club's Restaurant and Jack's Terrage Bar (CD)

Good service is something that majored in Taman Dayu Club's Restaurant and Jack's Terrace Bar , Why that way , because here the Guest or Customer is king so that require to be paid attention to maximally. By giving good service will make customer feel balmy. Equally if good service hence can become promotion for other customer, That matter also represent strategy used to increase sum up custome…

Two ways communication between morning shift and afternoon shift by using log…

The issue of globalization era has delivered improvement or changes to some mankind fields of life significantly. That is without any excuse, all people have to participate into the globalization. In details, job world (companies, institutions, or organizations) also does substantial changes, especially in recruiting new employees, which sets up for certain standard of job requirements of vacan…

Peraturan Pemerintah tentang : Standart Akuntansi Pemerintah

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ISBN/ISSN

979-691-246-5

Deskripsi Fisik

1 Jil.;258 hal. : ill.; 23 cm

Judul Seri

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No. Panggil

657.61 STA p

The importance of good communication ability for guest relation officer and B…

On the job training is a bright program arranged by DIII English program Merdeka University Malang. This program is good ways to promote their student and their department in society. It also can makes their student get a lot experience which never they get before. It makes them can add their knowledge and kind of good solution to face future progress. Klub Bunga Butik Resort is one …

The significance of effective customer services in Bank Jatim Surabaya (CD)

National economic changes which destroyed national banking system have been anticipated by solving the banking problem through the law modification. Nowadays, the Indonesian government and central bank restructured banking system and the implementation of the restructure program needed to support of the law of banking PT. Bank Jatim is one of banking models that has a good service to the cu…