Pengaruh Pelayanan Prima Terhadap Loyalitas dengan Kepuasan Penumpang sebagai…

This study aims to analyze the effect of excellent service on passenger satisfaction, analyze the effect of excellent service on passenger loyalty, analyze the effect of satisfaction on passenger loyalty, and analyze the effect of excellent service on loyalty mediated by passenger satisfaction. The number of samples in this study was 91 respondents. The analysis technique uses path analysis. B…

Pengaruh Employee Engagement dan Kepuasan Kerja Terhadap Kinerja (Studi pada …

This research aimed to find out how much the influence of employee engagement and job satisfaction on employee performance in the financial administration division of Kebon Agung Malang sugar factory. There were 30 employee as the population of this research. The analysis technique used were the validity, reliability, classic assumptions, f test and t test with a quantitative approach that used…

Pengaruh Destinasi Wisata terhadap Keputusan Berkunjung Kembali dengan Kepuas…

This study aims to determine whether: 1) Attraction affects tourist satisfaction. 2) Accessibility affects tourist satisfaction. 3) Convenience influences tourist satisfaction. 4) Additional services (additional services) affect tourist satisfaction. 5) Attraction influences tourists' decision to visit again. 6) Accessibility affects the decision of tourists to visit again. 7) Amenity affects t…

Pentingnya Kinerja Roomboy untuk Meningkatkan Kepuasan Tamu di Hotel Ritz-Car…

The world of hospitality is an industry that produces a large model and assets, and requires optimal handling to produce the expected results, because the hotel world will not be exhausted if explored continuously - cause offered in this hospitality product is service. The potential of the hotel world owned by the Indonesian people must be developed as much as possible and be managed in an appr…

The Changes of Consumer Behavior and Customer Satisfaction in Using Digital W…

Nowadays, the development of technology, especially in financial technology (fintech), is inevitable. Almost all services in the 4.0 industrial revolution are served using digital-based systems. The existence of digital wallet applications, such as Go-Pay, Ovo, Dana, LinkAja, and Doku, refers financial technology era in Indonesia. Digital Wallet is an E-cash application for non-cash payments by…

Analysis of The Effectiveness of SIMAK-BMN Application on Quality of Financia…

This study aimed to analyze the effectiveness of SIMAK-BMN on Quality of Financial Statement in terms of Training, Peer Advice Ties and Satisfaction of Users. Data collection is carried out using questionnaires. The respondent in this study are 35 users of SIMAK-BMN in BPPT. This study uses the likert scale using SPSS. Data processing in this study, using multiple regression analysis. The re…

The Importance of Brand Image yo Achieve Samsung Smartphone User Satisfaction…

This final report explained about the importance of brand image to achieve Samsung smartphone users’ satisfaction in Malang. Besides, it is expected that the readers can gain more knowledge about the importance of brand image to achieve customer satisfaction especially Samsung smartphone users’ satisfaction in Malang City. In this final report it is found that brand image of Samsung smartph…

The Effects of Brand Image and Price to Customer Satisfaction Through Brand L…

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

017 AKT2018 ABU t

Hubungan Antara Harga Diri Dengan Body Dissatisfaction Pada Mahasiswi (CD + C…

Mahasiswa dinilai memiliki intelektualitas yang tinggi, kecerdasan dalam berpikir dan kerencanaan dalam bertindak. Cara berpikir mahasiswa menjadi lebih abstrak dan idealistik, baik dalam bidang pendidikan maupun biologis atau bentuk tubuh. Perubahan bentuk tubuh yang terjadi memicu minat terhadap citra tubuh. Bagi mahasiswa penting untuk memiliki harga diri guna mengurangi body dissatisfa…

Pengaruh kualitas pelayanan publik terhadap kepuasan masyarakat di Kantor kel…

A test to the resutled regression model using F test, based where on the basis of analysis result, the F countvalue:24,064 and F table value : 2,233 so the F count > F table with probaitity 0,0000 less than A,05. This shows that customer satisfaction variety can explained by variables of sevice quality, so that double linier regression model is accurate. From the hypothesis result II, it ca…