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Strategy of front office in giving satisfaction to the guest in Tugu Hotel Ma…
From the OJT program the writer can write her final report for fulfillment her study in D3 English Program. The OJT which is take in Tugu Hotel Malang is replaced her as the front officer. During her OJT, the writer felt that this program is required to the students to proved themselves in real work. During the OJT the writer could write her title’s final report by many analyzes in her dai…
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- ISBN/ISSN
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- Deskripsi Fisik
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- Judul Seri
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- No. Panggil
- 020 ENG2005 GIA s
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah