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Penerapan metode benchmarking quality guna meningkatkan kualitas pelayanan pa…
While seeing many financing companies which grow rapidly and each of them tries to draw its customers in various way, PT. Asuransi Jiwasraya Malang trying to improve its service quality by analyzing the company both internally and externally. In achieving that it required an analysis to know the existing quality of PT. Asuransi Jiwasraya Malang. For that we used the comparator study that is Be…
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
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- Judul Seri
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- No. Panggil
- 031 IDT2006 DEW p
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah