BPKAD (Badan Pengelola Keuangan dan Aset Daerah) is a work unit in a regency/city government whose task is to prepare and implement regional financial management policies and function as regional treasurers. BPKAD is spread in all regencies/cities throughout Indonesia. One of them is in Malang City. BPKAD of Malang City staff must be professional in carrying out their duties, therefore, BPKAD s…
This study aims to evaluate the performance of the Food Crops, Horticultural and Plantation Office of Malang Regency by using a balance scorecard to then create a strategic map and look at internal and external strategic issues so that it is expected to be an input to produce a more comprehensive activity strategy design. In this study the authors used descriptive qualitative. The data used i…
To measure and improve the performance of SKPD, Malcolm Baldrige is here for maximum achievement in Total Quality Management. This study aims to analyze the performance achievements of the SKPD based on the baldrige excellence framework approach in the Batu City Population and Civil Registry Office. This research is descriptive research. The analytical tool used to analyze the performance of …