McDonald's Fast Food Restaurant is one of the world's most popular brands in the food and beverage industry. McDonald's has a strong position in the minds of Indonesian consumers according to the achievement of the Top Brand Index indicator in 2015 - 2019. In this longestablished brand strength, McDonald's is in a tight competition for brand loyalty by customers. The purpose of this research i…
This study aims to analyze the effect of excellent service on passenger satisfaction, analyze the effect of excellent service on passenger loyalty, analyze the effect of satisfaction on passenger loyalty, and analyze the effect of excellent service on loyalty mediated by passenger satisfaction. The number of samples in this study was 91 respondents. The analysis technique uses path analysis. B…
The problem that is commonly faced by companies in general is in the promotion system, sometimes fhe evaluation process to promote someone is not transparent or objective, such as proximity, like or dislike, because there is a request from shareholde,rs or other reasons. PSC 119 Malang City is one of the agencies from the health depaftment that is given the task, authority and responsibility to…