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Ditemukan 2 dari pencarian Anda melalui kata kunci: subject="GUEST SATISFACTION"
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Pengaruh Sanitasi Kamar dan Kualitas Pelayanan Room Attendant terhadap Kepuas…
Komentar Bagikan
Rita, Elisabet Andriani

This study aims to examine the effect of room sanitation and service quality on guest satisfaction at the time of covid -19 at the Gets hotel. The research location is on Jl. Brigjen Slemt Riyadi No. 38 oro-oro dowo Malang.The research sample is guests who stay overnight and are willing to be interviewed or fill out a questionnaire. The number of samples taken during the study period was 89 res…

Edisi
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ISBN/ISSN
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Deskripsi Fisik
PDF, 1.840 KB
Judul Seri
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No. Panggil
013 DTW2020 RIT p
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Pentingnya Kinerja Roomboy untuk Meningkatkan Kepuasan Tamu di Hotel Ritz-Car…
Komentar Bagikan
Pujianto, Adi

The world of hospitality is an industry that produces a large model and assets, and requires optimal handling to produce the expected results, because the hotel world will not be exhausted if explored continuously - cause offered in this hospitality product is service. The potential of the hotel world owned by the Indonesian people must be developed as much as possible and be managed in an appr…

Edisi
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ISBN/ISSN
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Deskripsi Fisik
PDF, 3.371 KB
Judul Seri
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No. Panggil
001 PAR2019 PUJ p