This book attack the conventional wisdom that bureaucrats are bunglers and the system can't be changed. Michael Barzelay and Babak Armajani trace the source of much poor performance in government to the persistent influence of what they call the bureaucratic paradigm - a theory built on such notions as central control, economy and efficiency, and rigid adherence to rules.
This book begins by predicting the changes that will affect public services over the next 20 years and ends with a critique of the way in which management values are undermining ethics, efficiency and effectiveness. The last chapter argues that unless there there is a more thoughtful approach to management education, additional resources will not lead to improved management practice.
This book presents methods for analyzing and resolving planning and policy issues at state, regional, and urban levels. Divided into two parts, methods whic is organized around the steps in the policy analysis process, and cases which present seven policy cases, the yext provides students with the resources they need for effective policy planning and analysis. Quantitative and qualitative metho…
Buku ini disajikan sebagai rujukan dalam melakukan suatu penelitian ilmiah, untuk menjawab masalah-masalah yang berhubungan dengan kehidupan masyarakat umumnya dan khususnya masalah-masalah publik yang bersifat tidak menguntungkan. Era globalisasi dan perkembangan teknologi serta informasi makin memperketat persaingan antara kepentingan publik dengan kepentingan kelompok bisnis. Pengambilan k…