Pelayanan Kartu Tanda Penduduk Elektronik (E-KTP) (Di Kantor Dinas Kependuduk…

KTP is a personal identity of someone who lives in a place. In accordance with Law number 23 of 2016 article 63 paragraph 1 which reads that residents of Indonesian citizens and foreigners who have a permanent residence permit who are seventeen years old or have married or have been married are required to have a KTP. According to Siswosoediro (2008: 30): Identity card (KTP) is a general identi…

Pengaruh Kualitas Layanan terhadap Kepuasan Tamu Food and Beverage Product Cr…

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Deskripsi Fisik

PDF, 9.777 KB

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005 PHT2020 AFI p

Pengaruh Kualitas Layanan dan Kualitas Produk Food and Beverage terhadap Kepu…

The Shalimar Boutique Hotel is a 5-star hotel located in Malang City. The purpose of this study was to determine the effect of service quality and product quality on customer satisfaction at The Shalimar Boutique Hotel, especially at De Hemel Restaurant. The data collection technique was by distributing a list of questions or questionnaires to 30 respondents, which were then analyzed using mul…

Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Lion Parcel di Batam (C…

The purpose of this study was to determine whether service quality has an influence on customer satisfaction Lion Parcel in Batam. This research uses descriptive quantitative method. The sampling method was accidental sampling with 67 respondents as respondents of Lion Parcel customers in Batam. The analytical method used is the validity test, reliability test, Simple Linear regression and …

Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan di Explore B…

The purpose of this paper is to analyze the effect of service quality on customer satisfaction in Explore Bromo Tour and Travel. Collecting data for 52 respondents using simple random sampling. The data were analyzed using regression analysis. Service quality is measured by Parasuraman et. Al (1998), customer satisfaction from Kotler (2013). The results of the study found that service quality …

Pengaruh Fasilitas dan Kualitas Pelayanan terhadap Kepuasan Wisatawan pada De…

This study aims to determine the effect of facilities and service quality on tourist satisfaction. The population in this study were Ledok Ombok Tourists. The sample used was 100 respondents. Sampling was done using the Slovin method. Data analysis used multiple linear regression analysis techniques, F test and t test. The results showed that the facilities and service quality together had an e…

Pengaruh Sanitasi Kamar dan Kualitas Pelayanan Room Attendant terhadap Kepuas…

This study aims to examine the effect of room sanitation and service quality on guest satisfaction at the time of covid -19 at the Gets hotel. The research location is on Jl. Brigjen Slemt Riyadi No. 38 oro-oro dowo Malang.The research sample is guests who stay overnight and are willing to be interviewed or fill out a questionnaire. The number of samples taken during the study period was 89 res…

Pengaruh Fasilitas dan Harga Terhadap Tingkat Keputusan Menginap Tamu di Hote…

The purpose of this study is to determine the effect of Facilities And Price On The Level Of Guest Decision To Stay At Hotel Gets Malang. The method of analysis used in this study is multiple regression linear. The research variables is comparised of Facilities (X1), Price (X2) nad Decision to Stay (Y). The population in this study is the guests who stay at Hotel Gets Malang on month in January…

Pengaruh Harga dan Kualitas Pelayanan Pramusaji terhadap Kepuasan Pelanggan d…

This research aims to analyze the effect of price and service quality on costumer satisfaction. The research method in this research is quantitative method. The data collection instrument used was a questionare. The dependent variable in this research is the Customer Satisfaction and variable independent is Price and Quality of Service at Panderman Coffe Shop Hotel Aria Gajayana Malang. The re…

Analisis Pengaruh Pendapatan Asli Daerah dan Belanja Modal Terhadap Pertumbuh…

This Research aims to analyse the influence of local indigenous revenue and capital expenditure on economic growth in Pamekasan district year 2009-2018. The economic growth measured by gross regional domestic product is defined as the sum of the added value generated by all business units within a particular region. Gross regional domestic product as one of the important indicators to determine…