Pengaruh Kepercayaan dan E-Service Quality Terhadap Kepuasan Pelanggan Tokope…

Edisi

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ISBN/ISSN

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Deskripsi Fisik

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Judul Seri

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No. Panggil

029 MJN2018 RAH p

Implementation of E-KTP Services Policy in Sub-District Lowokwaru Malang (CD …

Public service is one of the important tasks that cannot be ignored by the local government, because if the service component stagnates, it is almost certain that all factors will have a bottleneck, therefore there needs to be good planning and even needs to be formulated by the central government in the local government. the e-KTP program pilot project Lowokwaru sub-district has not been runni…

Quantity Food Production,Planning and Manangement

Edisi

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ISBN/ISSN

0-442-2574-7

Deskripsi Fisik

ux,589 hal.;ill.;27 cm

Judul Seri

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No. Panggil

654.64 795 KNI q

Pelayanan publik pada sektor pertanian di Kabupaten Probolinggo (kajian formu…

Probolinggo agricultural potential in the fileld of food crops mainly rice productivity is considerably higher than other food crops such as maize, peanuts and soybeans. But in reality the potential is not accompanied with excellent service to farmers by the agriculture ministry officials, this is evidenced by the many complaints from farmers ranging from feritilizess, availability of seeds, ir…

Pengaruh kualitas pelayanan publik terhadap kepuasan masyarakat di Kantor kel…

A test to the resutled regression model using F test, based where on the basis of analysis result, the F countvalue:24,064 and F table value : 2,233 so the F count > F table with probaitity 0,0000 less than A,05. This shows that customer satisfaction variety can explained by variables of sevice quality, so that double linier regression model is accurate. From the hypothesis result II, it ca…

Pengaruh Service Encounter Terhadap Kepuasan Pelanggan (Studi pada Nasabah As…

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh pertemuan pelayanan terhadap kepuasan pelanggan (studi tentang nasabah asuransi jiwa Central Asia Raya Malang dengan penelitian tahun 2016). Latar belakang permasalahan dalam penelitian ini adalah kontak antara pembeli dan penjual dapat mempengaruhi persepsi keseluruhan kualitas layanan. Sesuai atau tidaknya harapan pelanggan pada saat…

The Role Of A Tour Guide In Providing Services at Sunrise Holiday Tour and Tr…

Key Words: Providing Role, Tour Guide, Sunrise Holiday Tour and Travel Service. On the Job Training Program is a requirement program for 6th students which held by D-III English Program to train students’ skill before they enter in a field of working world. By doing this program, students will achieve a lot of knowledge, experience and skill from the OJT place. During the training the w…

Manajemen pelayanan publik menuju good governance

Kepemerintahan yang baik (good governance) merupakan isu yang paling mengemuka dalam mengelola administrasi publik dewasa ini. Konsepsi pemerintahan yang baik menuntut setiap aparatur pemerintah untuk bertanggung jawab dan mempertanggungjawabkan segala sikap, perilaku dan kebijakannya kepada masyarakat. Untuk itu diperlukan aparatur yang profesional yang mampu mengoptimalkan pelaksanaan tugas p…

Pemasaran jasa finansial: Financial services marketing

Edisi

Ed. ke-2.

ISBN/ISSN

978-979-061-254-9

Deskripsi Fisik

xx, 286 hlm.: Ilus.; 26 cm.

Judul Seri

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No. Panggil

332.1 ALF p

Manajemen pemasaran jasa: berbasis kompetensi

Edisi

Ed. ke-3.

ISBN/ISSN

978-979-061-259-4

Deskripsi Fisik

xxvi, 400 hlm.: Ilus.; 26 cm.

Judul Seri

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No. Panggil

658.8 LUP m