Studi Penelitian Pengaruh Perbaikan Permukaan Tulangan Bambu terhadap Kuat Le…

Bamboo is a natural product that is renewable, inexpensive, easy to grow, has fast growth, and has a high tensile strength equivalent to 1/2 to 1/4 of the ultimate iron pressure. This is what makes bamboo as an alternative to steel. However, due to its hygroscopic properties, stickiness between bamboo and concrete is reduced. The solution is to repair the surface with a notch and tied with bend…

Resistensi Masyarakat terhadap Komunikasi Publik Pemerintah dalam Konflik Pem…

In Indonesia, every development is very fast and tactical, therefore there are a lot of development innovations that involve a fast and dynamic system. Apart from that, the changing times have made every mobilization demand fast and practical performance in all matters, so that all elements of society from the top to the bottom, of course, have several development plans that support change …

Pengaruh Bauran Pemasaran Jasa Produk Britama terhadap Kepuasan Nasabah (Stud…

This research aims to examine and analyze the influence of marketing mix of products, promotions, people, physical evidence, and processes on customer satisfaction. This research is a survey with quantitative and qualitative research. The population and sample of this study were 30 respondents. Data stacking techniques use observations, interviews, questionnaires and documentation. The data ana…

Perlindungan Hukum Anak Angkat Menurut Sistem Hukum Waris Adat Bali (Awig-Awi…

One of the goals of marriage is to continue the offspiring. In the Balinese customary law community, the existence of boys is considered special because boys act as successors of the lineage, so that the right to be heirs automatically belongs to boys only. However, in realitu, not all married couples are blessed with son, so the legal act of adoption is carried out. The rights of adopted child…

Tinjauan Umum Kekuatan Pembuktian Dokumen Elektronik Berupa Akta Autentik seb…

The development of information and communication technology that has developed significantly makes it easier for humans to communicate with others and carry out their activities without knowing the boundaries of space and time. Advances in information and communication technology also affect aspects in the field of law that we can find in the E-court application. Electronic trial evidence (e-li…

Pengaruh Kualitas Layanan terhadap Kepuasan Tamu Food and Beverage Product Cr…

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PDF, 9.777 KB

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005 PHT2020 AFI p

Pengaruh Kualitas Layanan dan Kualitas Produk Food and Beverage terhadap Kepu…

The Shalimar Boutique Hotel is a 5-star hotel located in Malang City. The purpose of this study was to determine the effect of service quality and product quality on customer satisfaction at The Shalimar Boutique Hotel, especially at De Hemel Restaurant. The data collection technique was by distributing a list of questions or questionnaires to 30 respondents, which were then analyzed using mul…

Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Lion Parcel di Batam (C…

The purpose of this study was to determine whether service quality has an influence on customer satisfaction Lion Parcel in Batam. This research uses descriptive quantitative method. The sampling method was accidental sampling with 67 respondents as respondents of Lion Parcel customers in Batam. The analytical method used is the validity test, reliability test, Simple Linear regression and …

Penerapan Standard Operational Procedure (SOP) Pelayanan Staf Lion Parcel Gun…

This research report examines Cargo Handling Procedures Towards Customer Satisfaction at PT. Lion Parcel Batam who at issue in this study, which is knowing the procedures for shipping goods PT. Lion Parcel Batam and know how the management system as an effort to increase customer satisfaction.This research report is presented descriptively, which is to obtain overview of various information rel…

Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan di Explore B…

The purpose of this paper is to analyze the effect of service quality on customer satisfaction in Explore Bromo Tour and Travel. Collecting data for 52 respondents using simple random sampling. The data were analyzed using regression analysis. Service quality is measured by Parasuraman et. Al (1998), customer satisfaction from Kotler (2013). The results of the study found that service quality …