This research aims to analyze the effect of price and service quality on costumer satisfaction. The research method in this research is quantitative method. The data collection instrument used was a questionare. The dependent variable in this research is the Customer Satisfaction and variable independent is Price and Quality of Service at Panderman Coffe Shop Hotel Aria Gajayana Malang. The re…
This study discusses "The effect of Food and Beverage Quality and Atmosphere of Bar Restaurant on Bar Customer Satisfaction at Harris Hotel and Conventions Malang”. The sample in this study consisted of 40 respondents of bar customers who enjoyed their food and drinks at the Bar Restaurant Harris Hotel and Conventions Malang, at dinner and the authors distributed questionnaires for one week. …
The purpose of this study is to determine the effect of job satisfaction on work motivation of employees of Haji Sholeh Fried Chicken Restaurant. The population in this study were all employees of the Fried Chicken Restaurant Haji Sholeh consisting of four branches, namely Pasuruan, Probolinggo, Mojokerto and Malang as many as 160 employees using proportional random sampling technique so the nu…
This research is a quantitative correlation research which aims to determine the relationship between conformity and body dissatisfaction in late adolescent girls. The subjects of this study were teenagers with infinite participants. The sample of this research is the final adolescent girls who were taken 96 people by quota sampling technique, with the provisions of the age of 18-22 years. The …
In this modern era, to fulfill community activities requires transportation as a means of support and help in carrying out its activities. In Malang, there are 5900 quotas to become online motorcycle taxi drivers, the number of drivers operating apart from causing a lot of competition also affects the income of drivers every day. The fulfillment of driver welfare must be paid for by the hard wo…
This research was conducted to determine the effect of service quality, price, and trust on customer satisfaction Telkomsel Branch Malang. Communication is an important need for society, so competition in the telecommunications industry is getting tighter, Telkomsel is the number one telecommunications company in Indonesia, of course customer satisfaction is one of the benchmarks for this achie…
This research is intended to find out the positive and significant influence of job satisfaction, work discipline, and individual and simultaneous commitment to the performance of employees of PT Telkom Akses Malang. Because the company considers the importance of discipline and commitment to the work given to each employee. Besides the need for reciprocity is job satisfaction obtained after do…
This study is intended to determine the positive and significant effect of Tangible, Reliability, Responsive, Assurance and Emphaty individually and simultaneously on customer satisfaction of the Batu City Regional Drinking Water Company. Because the company considers the importance of service quality to customer satisfaction. The sample consisted of 100 customers of Batu City Regional Drinking…
This research is intended to find out the positive and significant influence of workload, work environment, and job satisfaction individually and simultaneously on the performance of notary employees in Malang. Because the company considers the importance of workload and work environment for the work given to each employee. In addition, the need for reciprocity, namely job satisfaction obtained…