Pengaruh Kualitas Layanan, Harga, dan Kepercayaan Terhadap Kepuasan Pelanggan…

This research was conducted to determine the effect of service quality, price, and trust on customer satisfaction Telkomsel Branch Malang. Communication is an important need for society, so competition in the telecommunications industry is getting tighter, Telkomsel is the number one telecommunications company in Indonesia, of course customer satisfaction is one of the benchmarks for this achie…

Pengaruh Citra Merek dan Persepsi Kualitas Terhadap Loyalitas Merek (Studi pa…

McDonald's Fast Food Restaurant is one of the world's most popular brands in the food and beverage industry. McDonald's has a strong position in the minds of Indonesian consumers according to the achievement of the Top Brand Index indicator in 2015 - 2019. In this longestablished brand strength, McDonald's is in a tight competition for brand loyalty by customers. The purpose of this research i…

Pengaruh Pelayanan Prima Terhadap Loyalitas dengan Kepuasan Penumpang sebagai…

This study aims to analyze the effect of excellent service on passenger satisfaction, analyze the effect of excellent service on passenger loyalty, analyze the effect of satisfaction on passenger loyalty, and analyze the effect of excellent service on loyalty mediated by passenger satisfaction. The number of samples in this study was 91 respondents. The analysis technique uses path analysis. B…

Pengaruh Brand Image, Kualitas Produk dan Harga Terhadap Keputusan Pembelian …

More and more women are prioritizing skincare over makeup. Because the skincare trend is growing, the market competition for the beauty category in Indonesia is getting tougher, many skincare manufacturers at home and abroad are offering their products in Indonesia, one of which is the skincare brand The Ordinary, which is produced by Deciem from Canada. This study aims to determine the effect …

Analisis Resepsi Khalayak Terhadap Isu Kesenjangan Sosial dalam Film Parasite…

The film Parasite shows that the character of the Kim family, who is the lowest strata family, uses all means to survive and can balance existing inequalities even in the wrong way. This study is intended to determine audience acceptance in response to social inequality in the film Parasite. This study uses a qualitative method by using the responses of informants regarding Parasite Film whi…

Kualitas Pelayanan Publik dalam Pembuatan Paspor secara Online Berdasarkan Un…

The higher level public awareness of public services requires government organizers to be able to provide the best service. Quality and high quality public service is the main objective of every public organization in providing services to the community. Based on observations at The Immigration Office class I Malang before the application for registration of online passport queues, it is known …

Menjadi Organisasi Berkinerja Tinggi

Edisi

Cet-1

ISBN/ISSN

978-602-8053-05-1

Deskripsi Fisik

ix, 364 hal.: ilus.;23 cm.

Judul Seri

-

No. Panggil

658.401 3 WAA m

Pengaruh Harga Electronic Service Quality dan Custumer Orientation Terhadap K…

Penelitian ini bertujuan unutuk menegtahui pengaruh antara harga (X1),electronic service quality(X2), dan costumer erientation(X3), terhadap kepuasan pelanggan PT Gojek Inodensia cabang kota Malang kategori gorid dengan di batasi pada bidang manejemn pemasaran, Variabel dalam penelitian bebas dalam penelitian ini adalah harga(x1) electronic serviece quality(x2) dan custumer orientation(x3) dan…

Analysis of The Effectiveness of SIMAK-BMN Application on Quality of Financia…

This study aimed to analyze the effectiveness of SIMAK-BMN on Quality of Financial Statement in terms of Training, Peer Advice Ties and Satisfaction of Users. Data collection is carried out using questionnaires. The respondent in this study are 35 users of SIMAK-BMN in BPPT. This study uses the likert scale using SPSS. Data processing in this study, using multiple regression analysis. The re…

Pengaruh Kualitas dan Keahlian User Atas SIstem Informasi Akuntansi Terhadap …

The study aims to test on the effect of Accounting Information System Quality and User Expertise of Accounting Information Systems on Individual Performance, and to explain the results of descriptive statistical tests. The method used in this research was to use data analysis techniques for causality research design by multiple linear regression analysis methods. The population in this study wa…