Al Hayatul Islamiyah is one of the schools located on Jl.KH.Malik in Kedungkandang Malang, which is in the process of managing student financial administration at Mts and MA Al Hayatul Islamiyah in paying the Education Development Contribution (SPP) is still manual so that every student who will make payments have to queue for a long time. The purpose of this study was to analyze and design the…
Tulisan ini diawali dengan pemahaman mengenai administrasi dan kebijakan publik, sehingga diperoleh pemahaman yang komprehensif mengenai realitas kebijakan publik, baik mengenai proses maupun dampaknya sekaligus sebagai refleksi atas tugas penyelenggaraan pelayanan publik.