Perlindungan Hukum Anak Angkat Menurut Sistem Hukum Waris Adat Bali (Awig-Awi…

One of the goals of marriage is to continue the offspiring. In the Balinese customary law community, the existence of boys is considered special because boys act as successors of the lineage, so that the right to be heirs automatically belongs to boys only. However, in realitu, not all married couples are blessed with son, so the legal act of adoption is carried out. The rights of adopted child…

Tinjauan Umum Kekuatan Pembuktian Dokumen Elektronik Berupa Akta Autentik seb…

The development of information and communication technology that has developed significantly makes it easier for humans to communicate with others and carry out their activities without knowing the boundaries of space and time. Advances in information and communication technology also affect aspects in the field of law that we can find in the E-court application. Electronic trial evidence (e-li…

Pengaruh Kualitas Layanan terhadap Kepuasan Tamu Food and Beverage Product Cr…

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Deskripsi Fisik

PDF, 9.777 KB

Judul Seri

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No. Panggil

005 PHT2020 AFI p

Pengaruh Kualitas Layanan dan Kualitas Produk Food and Beverage terhadap Kepu…

The Shalimar Boutique Hotel is a 5-star hotel located in Malang City. The purpose of this study was to determine the effect of service quality and product quality on customer satisfaction at The Shalimar Boutique Hotel, especially at De Hemel Restaurant. The data collection technique was by distributing a list of questions or questionnaires to 30 respondents, which were then analyzed using mul…

Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Lion Parcel di Batam (C…

The purpose of this study was to determine whether service quality has an influence on customer satisfaction Lion Parcel in Batam. This research uses descriptive quantitative method. The sampling method was accidental sampling with 67 respondents as respondents of Lion Parcel customers in Batam. The analytical method used is the validity test, reliability test, Simple Linear regression and …

Penerapan Standard Operational Procedure (SOP) Pelayanan Staf Lion Parcel Gun…

This research report examines Cargo Handling Procedures Towards Customer Satisfaction at PT. Lion Parcel Batam who at issue in this study, which is knowing the procedures for shipping goods PT. Lion Parcel Batam and know how the management system as an effort to increase customer satisfaction.This research report is presented descriptively, which is to obtain overview of various information rel…

Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan di Explore B…

The purpose of this paper is to analyze the effect of service quality on customer satisfaction in Explore Bromo Tour and Travel. Collecting data for 52 respondents using simple random sampling. The data were analyzed using regression analysis. Service quality is measured by Parasuraman et. Al (1998), customer satisfaction from Kotler (2013). The results of the study found that service quality …

Pengaruh Fasilitas dan Kualitas Pelayanan terhadap Kepuasan Wisatawan pada De…

This study aims to determine the effect of facilities and service quality on tourist satisfaction. The population in this study were Ledok Ombok Tourists. The sample used was 100 respondents. Sampling was done using the Slovin method. Data analysis used multiple linear regression analysis techniques, F test and t test. The results showed that the facilities and service quality together had an e…

Pengaruh Sanitasi Kamar dan Kualitas Pelayanan Room Attendant terhadap Kepuas…

This study aims to examine the effect of room sanitation and service quality on guest satisfaction at the time of covid -19 at the Gets hotel. The research location is on Jl. Brigjen Slemt Riyadi No. 38 oro-oro dowo Malang.The research sample is guests who stay overnight and are willing to be interviewed or fill out a questionnaire. The number of samples taken during the study period was 89 res…

Pengaruh Harga dan Kualitas Pelayanan Pramusaji terhadap Kepuasan Pelanggan d…

This research aims to analyze the effect of price and service quality on costumer satisfaction. The research method in this research is quantitative method. The data collection instrument used was a questionare. The dependent variable in this research is the Customer Satisfaction and variable independent is Price and Quality of Service at Panderman Coffe Shop Hotel Aria Gajayana Malang. The re…