Consumers’ knowledge is the amount of experience with and information about particular products or services a person has which is consist of all the information that consumer`s have about the variety of products or services, including the informations about attribute, benefits, dan the value of product`s satisfaction. It is also one of the factors on psychological that affect consumer`s deci…
Rachmaningrum, Ratih Agustin. 2014. relations between the quality of service to the satisfaction of the faculty the Faculty of Psychology of the University students in the Merdeka Malang. Majoring In Psychology. Faculty Of Psychology. University Merdeka Malang. Supervisor (I) Dr. Fabiola Hendrati S. Psi.,, M.Si., Psi. (II) Agustin Rahmawati, S. Psi., M.Si. Psi. The purpose of this resear…