Several global events such as the agreement of free visas within ASEAN countries, the enhancement of APEC in 2020, the policy of the Indonesian government to add free visas for thirty countries this year, and the MDGs will impact significantly on the teaching learning proceess of english, including curriculum designing. The challenge faced by students of hospitality and tourism in learning engl…
On the Job Training or OJT program is to equip students with working experience and skills. By conducting this program, the students are prepared to be ready to get a job and face tight competition on working world in future. During OJT Program, the writer was assigned at Hotel Helios Malang as a Front Office Desk staff. There were several jobs of Receptionist, such as receiving incoming calls,…