CD-ROM

Pentingnya Kinerja Roomboy untuk Meningkatkan Kepuasan Tamu di Hotel Ritz-Carlton Bali Hotel (CD + Cetak)

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The world of hospitality is an industry that produces a large model and assets, and requires optimal handling to produce the expected results, because the hotel world will not be exhausted if explored continuously - cause offered in this hospitality product is service. The potential of the hotel world owned by the Indonesian people must be developed as much as possible and be managed in an appropriate and professional manner because the hotel industry in Indonesia if we observe from the incoming division is one of the factors supporting the development of the nation's economy. Therefore the hotel must be able to create the atmosphere needed by tourists. One level of service quality in all departments, especially in the housekeeping department. Where every room attendant must carry out their duties and responsibilities in order to get maximum results. The high level of room occupancy at The Ritz-Carlton Bali makes a roomboy has a very important role, duties and responsibilities to increase guest satisfaction at The Ritz-Carlton Bali.

Keywords: The importance of roomboy performance, increasing guest satisfaction, The Ritz-Carlton Bali Hotel

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

001 PAR2019 PUJ p

Penerbit

Malang : Program D-3 Perhotelan Program Kepariwisataan UNMER Malang., 2019

Deskripsi Fisik

PDF, 3.371 KB

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

001 PAR 2019

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

THE IMPORTANCE OF ROOMBOY PERFORMANCE
INCREASING GUEST SATISFACTION
THE RITZ-CARLTON BALI HOTEL

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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