CD-ROM

The Roles of Human Resource Management in Tourism Industry to Create Quality Human Resources (CD + Cetak)

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Tourism industry consists of various types of tourism businesses. It aims to provide a satisfying service experience for tourists. A satisfying service experience will have an impact on tourist loyalty. Human resources are the main mobilizers in the tourism industry. It plays a role in ensuring service quality and customer satisfaction, as well as company performance. Nevertheless, the diversity of types of tourism, changes in tourist behavior, developments in technology and information, and also other problems such as unmotivate, unskilled, and unprofessional human resources have an impact on services in tourism industry from time to time. Based on the previous statement, qualified human resources are needed to be able to compete with other industries and to provide other benefits for the company. There are many companies in various industries, especially in service industry, realize that human resources are a key elements of company performance. Nevertheless, creating quality human resources is not easy. Therefore, the roles of Human Resource Management (HRM) is needed. This final report will discuss about HRM practices in tourism industry to create quality human resources, as well as the impacts of these practices.

Keywords: Tourism Industry, Human Resources, Human Resource Management

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

026 ENG2020 SEP r

Penerbit

Malang : Program D-3 Bahasa Inggris Fakultas Ilmu Sosial dan Ilmu Politik UNMER Malang., 2020

Deskripsi Fisik

PDF, 1.522 KB

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

026 ENG 2020

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

HUMAN RESOURCES MANAGEMENT
HUMAN RESOURCES
TOURISM INDUSTRY

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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