CD-ROM
Pertanggungjawaban perusahaan ekspeditur kepada pemilik barang (CD + Cetak)
In the continuation of economic activities in Indonesia, freight forwarding services have a large role, in the delivery of goods, transportation is an activity of loading goods or passengers into carriers, moving goods or passengers to their destinations by means of transportation, and unloading goods or decreasing passengers at the place agreed in the transportation agreement. The state has regulated the legal guidelines in the activities of shipping goods but in fact there are still violations or things that cause harm to consumers and businesses sending goods. For this reason, in order to achieve legal certainty for consumers and business actors, enforcement of consumer protection law is necessary. This study aims to review how consumer protection in shipping activities in Indonesia is based on positive laws in force. For this reason, normative methods or literature studies are used. The results of the study also showed that, in fact the existing positive law had governed how the position between business actors and consumers in the activities of shipping goods. The government has also facilitated consumer protection, especially for consumers who are disadvantaged in shipping goods. Therefore the need for legal awareness for consumers and businesses in the delivery of goods
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