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Business communication in toirism industries: Best practice in in-House trainning https://drive.google.com/file/d/0B0uNqoBLtJGvZzhtekFzc0NaRlE/view
Business communication in the global world is becoming badly needed and is unavoidable. this is a challenge for english instructor to prepare their students to become global ready graduates with their global diverse future careers that need business communication. English Instructors are to teach not only communication skills required in a diverse community but also entre preneural skill values. An instance is shown that Singapore Airlines and Shangri-La hotel are highly commited in training their staffs by implementing corporate culture principles that makes these two corporate have a high reputation in tourism industry. This paper discusses how their principles can be incorporated in students business communication and how in-house training activities can make best use of education business practice.
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