CD-ROM

Perbandingan preferensi konsumen terhadap kualitas pelayanan produk kartu perdana simpati dengan IM3 dan mentari di kota Blitar (CD)

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Human being as social creature require to communicate with human being the other. Intention of communiucation so that each individual can is recognizing between which is one with other, so that can be created by a compatible and harmonious atmosphere.
Maiden Card of Simpati represent one of the product launched by Telkomsel. This product many enthused by all consumer phone sellular because owning excellence in its service ia compared to a Maiden Card of IM3 and Mentari.
Consumer usually in chosening product of maiden card see at quality of service. Consumer always expect product of its choice can fulfill or give satisfaction to x’self.
One of the key key go to efficacy in market of consumer is ability to understand character of client expectation, including expectation to the quality of so that can give effective respon and quckly to them and often possible anticipate this expectation and later.
This research, researcher use Index Assess, Technique Conduct Quality by using Diagram Ishikawa, Diagram of Pareto and Histogram.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

026 IDT2005 RAH p

Penerbit

Malang, Jatim : UNMER., 2005

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

026 IDT2005

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Quality, Communication, Maiden Card, use Index Ass

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

Komentar

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