ABSTRACT Muawanah, lailatul. 2010. Handling Jobs on Customer Service at Taman Rekreasi Sengkaling, in Malang. Final Report. D-III English Program Universities Merdeka Malang. Advisor: Dyah Ratna Sari, M.Pd. Key Word: OJT Program, Customer Service, Handling Job. Based on the reality, a student must have more skills, knowledge and experience to find jobs. To face the competition in…