Dilaga, Putri Dewi. 2005. The Effectiveness of In House Selling Promotion by Receptionist as the Front Liner of the Hotel at University Inn. D-III English Program Merdeka University. Examiner I: Mulyoso, SS, M.Pd, Examiner II: Drs. Poedyo Oetomo. University Inn is a new hotel that exists among many famous hotels in Malang. The University Inn was built by PT. Parwa Nusantara Teknologi, with col…