Gaya APA
Anggraeini, M. (2005).
The roles, responsibilities and handicap of front office in Tugu Hotel Malang (CD) .
Malang, Jatim:
UNMER.
Gaya MLA
Anggraeini, Maria.
"The roles, responsibilities and handicap of front office in Tugu Hotel Malang (CD)".
Malang, Jatim:
UNMER,
2005.
CD-ROM.