Gaya APA

Robert, K., David, N. (1996). Translating Strategy Into Action: The Balanced Scorecard . America: By The President and Fellws Of Harvard Cllege.

Gaya MLA

Robert, Kaplan., David, Norton. "Translating Strategy Into Action: The Balanced Scorecard". America: By The President and Fellws Of Harvard Cllege, 1996. Text.