Gaya APA
Kotler, P. (1997).
Marketing management: analysis, planning, implementation, and control (Ed. ke-9).
New Jersey:
Prentice Hall International, Inc..
Gaya MLA
Kotler, Philip.
"Marketing management: analysis, planning, implementation, and control".
Ed. ke-9
New Jersey:
Prentice Hall International, Inc.,
1997.
Text.