Gaya APA

Margareta, S, P. (2014). Developing the better qualities of being a waitress based on the standardized proficiency of the standard operating procedure at savana Hotel and convention in Malang (CD) . Malang: Program D3 Bahasa Inggris Unmer Malang.

Gaya MLA

Margareta, Sonia, Parni. "Developing the better qualities of being a waitress based on the standardized proficiency of the standard operating procedure at savana Hotel and convention in Malang (CD)". Malang: Program D3 Bahasa Inggris Unmer Malang, 2014. CD-ROM.