Gaya APA

Simanjuntak, F. (2008). Service process towards guests during formal dinner at mawar restaurant of Purnama Hotel (CD) . Malang, Jatim: UNMER.

Gaya MLA

Simanjuntak, Fransiska. "Service process towards guests during formal dinner at mawar restaurant of Purnama Hotel (CD)". Malang, Jatim: UNMER, 2008. Text.