Gaya APA

Sulandari, D. (2004). The role of housekeeping in improving the service quality of Kartika Wijaya Hotel - Batu (Cetak) . Malang, Jatim: UNMER.

Gaya MLA

Sulandari, Desi. "The role of housekeeping in improving the service quality of Kartika Wijaya Hotel - Batu (Cetak)". Malang, Jatim: UNMER, 2004. Text.