Gaya APA

Supriyono, B. (2006). The importance of knowing menu and function order to create guests satisfaction in banquet department of Purnama Hotel Batu Malang (CD) . Malang, Jatim: UNMER.

Gaya MLA

Supriyono, Bambang. "The importance of knowing menu and function order to create guests satisfaction in banquet department of Purnama Hotel Batu Malang (CD)". Malang, Jatim: UNMER, 2006. CD-ROM.