Gaya APA

Sahri, A. (2004). The function of good management in improving customer service at bank Jatim Malang (CD) . Malang, Jatim: UNMER.

Gaya MLA

Sahri, Alfi. "The function of good management in improving customer service at bank Jatim Malang (CD)". Malang, Jatim: UNMER, 2004. Text.