Gaya APA

Dilaga, P, D. (2005). The effectiveness of in house selling promotion by receptionist as the front liner of the hotel at university inn (CD) . Malang, Jatim: UNMER.

Gaya MLA

Dilaga, Putri, Dewi. "The effectiveness of in house selling promotion by receptionist as the front liner of the hotel at university inn (CD)". Malang, Jatim: UNMER, 2005. CD-ROM.