Gaya APA

Cakra, P, E, P. (2005). The importance of effective communication between restaurant staff and overseas customer in jacks's terrace restaurant (CD) . Malang, Jatim: UNMER.

Gaya MLA

Cakra, Putu, Eka, P. "The importance of effective communication between restaurant staff and overseas customer in jacks's terrace restaurant (CD)". Malang, Jatim: UNMER, 2005. CD-ROM.