Gaya APA
Krisdayanti, L. (2005).
The quality of service given by the staff of bank jatim branch office Malang in the multiguna loan section (CD) .
Malang, Jatim:
UNMER.
Gaya MLA
Krisdayanti, Lia.
"The quality of service given by the staff of bank jatim branch office Malang in the multiguna loan section (CD)".
Malang, Jatim:
UNMER,
2005.
CD-ROM.