Gaya APA

Isnaini, C. (2004). The importance of serving ability for waiter/waitress to satisfy the guests at Singhasari restaurant of Royal Orchids gardens Hotel in Batu . Malang, Jatim: UNMER.

Gaya MLA

Isnaini, Choirun. "The importance of serving ability for waiter/waitress to satisfy the guests at Singhasari restaurant of Royal Orchids gardens Hotel in Batu". Malang, Jatim: UNMER, 2004. Text.