Gaya APA
Meiriyanti, L. (2004).
The importance of good services between customers and staffs of AIG Lippo Malang .
Malang, Jatim:
UNMER.
Gaya MLA
Meiriyanti, Lidwina.
"The importance of good services between customers and staffs of AIG Lippo Malang".
Malang, Jatim:
UNMER,
2004.
Text.