Gaya APA

Sari, D, N. (2003). The importance of english mastery for staff in improving service quality at Tugu Hotel Malang (Weeding) . Malang, Jatim: UNMER.

Gaya MLA

Sari, Dewi, Nopita. "The importance of english mastery for staff in improving service quality at Tugu Hotel Malang (Weeding)". Malang, Jatim: UNMER, 2003. Text.