Gaya APA

Fitriani, E. (2004). the importance of job description for housekeeping staff s effectiveness in Tugu Park Hotel Malang . Malang, Jatim: UNMER.

Gaya MLA

Fitriani, Eka. "the importance of job description for housekeeping staff s effectiveness in Tugu Park Hotel Malang". Malang, Jatim: UNMER, 2004. Text.