Gaya APA

Wasisno, . (2004). the personality of the employee as the most important characteristic for the food and beverage servive division of the Hotel Industry . Malang, Jatim: UNMER.

Gaya MLA

Wasisno, . "the personality of the employee as the most important characteristic for the food and beverage servive division of the Hotel Industry". Malang, Jatim: UNMER, 2004. Text.